Due to the nature of the process, we are unable to accept returns on handmade resin items unless the package is sealed and unopened, or if your order has arrived damaged.
We offer store credit at our discretion so should any issues arise please reach out within 28 days from delivery so that the matter can be resolved.
You can start a return by sending an email to firstname.lastname@example.org and we shall guide you through to process. Items sent back to us without first requesting a return will not be accepted. Please notify us within 7 days of delivery if you wish to return an order, and ship it to us within 14 days.
For all enquiries please don't hesitate to get in touch at email@example.com